Investigation 101: The Basics

The must-knows before beginning a career as a claims investigator or claims adjuster

Investigation Basics allows for a good look at what a quality investigation entails in the claims arena. Participants learn the basics of preparing for an investigation; identifying goals and objectives; devising an appropriate line of questioning and more. Participants will learn the various lines of insurance claim investigation and how claims teams use the information gathered to make decisions on compensability, extent of injury and identifying hazardous conditions that may injure others in the future. This course prepares the participant for subsequent courses.


Your Instructor


Gus Ortiz
Gus Ortiz

Gus Ortiz has over 30 years of workers comp and multi-line insurance experience. He has investigated over thirty thousand workers comp insurance claims.


Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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